We try to offer the best return policy in the business. We want you to be comfortable knowing that we stand behind our products. If for whatever reason you are not happy give us a call at 800-899-0620 or email us at firstname.lastname@example.org
and we will do our best to make you a satisfied customer. That being said, no one likes to go through the hassle of a return and we would love for 100% of our mats to show up as expected. Before you order take a minute to review the following:
Check the colors: We try to accurately represent your proof as close as possible to the colors you request. Double check and ask questions if you are unsure, a lot of times we can make better suggestions as we have an actual mat of all the colors at our office to compare against your artwork.
- Check Mat Material: Some of our mats are all rubber, some are carpeted, some are all vinyl loop. Make sure the type of mat you requested is what you really want. On occassion there are those that have inadvertantly ordered all rubber mats thinking they are carpeted.
- Check Spelling: We have had to replace mats because either our artist has transposed a couple of letters or the artwork sent to us was incorrectly spelled and we just didn't catch it. We have become experts at checking spelling and there are at least two people checking the proof before it is produced, but mistakes happen.
- International Shipping: Although we pride ourselves on covering any and all expenses if a mat error is our fault we can't extend the same offer to international shipments. We will gladly replace the mat at no charge and ship it free of charge to any of the 48 contiguous states, it will be your responsibility to ship the mat again overeseas or internationally.
There is a 3% - 5% size variance.If you need the mat to be exact, please let us know as we do have mats that can be cut precisely. .
Waterhog Inlay Logo Mats have a unique ridged construction that effectively removes and holds dirt & moisture. Watherhog mats are designed for Indoor or Outdoor use and will retain up to 1-1/2 gallons of water per square yard.
Waterhog mats use an exclusive rubber reinforced Waffle Pattern that serves to prevent the pile from crushing making it perfect for high traffic areas.
100% UV resistant polypropylene fabric making them great for indoor and outdoor placements.
Waterhog custom floor mats utilize a premium 24 ounce anti-static fiber system dries quickly and won't fade or rot.
All Waterhog inlay logo mats are deemed as GREEN FRIENDLY made with a rubber backing that has 20% recycled rubber content.
Heavy Duty rubber backing is designed to resist curling and cracking in all types of weather.
Waterhog logo designs are created using a unique inlay process that can include up to 19 colors per mat at no additional charge.
Custom sizes available in 3' or 4' and 6' widths. Up to 60' in length.